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Is IBM losing SMB Computer Resellers like you?

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    Posted: Aug/08/2007 at 3:21pm
IBM Chairman and CEO Sam Palmisano recently predicted that in the next five years SMBs will be IBM's biggest client base.
 
To help drive growth with SMBs, IBM planed to offer blade servers that are priced so SMB computer service companies can resell to their SMB Clients. 
 
But according to a CRN poll, the number of SMB resellers certified to sell IBM products fell from 25 percent to 16 percent during the past year.
 
Nineteen of 25 SMB resellers interviewed by CRN reported that their sales are flat and declining.
 
SMB resellers say that IBM always help mid-size to larger rather than smaller SMBs.  
 
SMBs are complaining that communications with IBM SMB partners are not as clear as those of HP and Dell.
 
No wonder HP and Dell continue to do well with SBM computer resellers. Their communication is much clearer. Its easier to get sales support.
 


Edited by John Beagle - Aug/08/2007 at 3:44pm
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