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 Tech-Army.org Rank and Rating System
Back the Attack on Bad Service
It is widely known that bad service is rampant in the computer industry. The
Tech-Army intends to defend good service by arming Tech Travel Agents with a
database of ranked and rated independent computer service companies and technicians.
Matching the right size tech organization with the skill proficiency levels
the job requires.
The Tech-Army.org is
looking for the best installers, engineers and technicians to combat bad
service in the computer service industry.
If your company operates in the computer industry, the security industry,
homebuilders industry or you are an independent contractor, tradesman or
other technology expert with great skills, Tech-Army.org wants YOU.
Rank and Rating ExplainedRANK
Rank is an indicator of total capability. Higher ranked companies
have larger staffs, more certifications and can handle more difficult or larger tasks than lower ranked companies.
However, rank
is not a measure of performance, it is an indicator of company resources.
Higher ranked companies generally get larger jobs than lower ranked
companies.
Minimum Staff Requirements per rank:
5 Star
Top 1000 Vendors - The absolute largest vendors in the Tech Army. Able to
handle business in large regions or nationwide.
4 Star
20+ Certified Network Engineers from at least 1 Major Platform*
20+ Installer staff - Summary: A large computer or AV tech staff, very capable
in multiple cities.
3 Star
5-10 Certified Network Engineers from at least 1 Major Platform*
5-20 Installer staff - Summary: A very capable computer or AV staff tech staff
often in more than one location.
2 Star
2-5 Certified Network Engineers from at least 1 Major Platform*
2-5 Installer staff - Summary: Small but local computer or AV tech staff.
1 Star
1-2 Computer Repair/Installer/Troubleshooter Technician services
Summary: A reliable local support person(s).
RATING
Rating is
1 to 9 based on performance. One being the
highest, nine being the lowest.
Higher rated companies, get the most
opportunities. So rating is more important that rank.
RANK and
RATING System
The company rank and rating is in the form of a XSY, where X equals the Rank
and Y equals the Rating.
For example a 5S1 would be the highest combined rank and rating possible.
But companies with a 1 in the rating would be better qualified than a higher
ranked company with a lower rating. A 2S1 would be more likely
to be awarded jobs than a 4S9.
The most common "easy" tech jobs can be handled by a 1 or 2 Star Ranked
company because they offer more personal service than larger 5 star
companies.
In the case of a simple repair or connectivity issue the rating plays a more
pivotal role than the Rank. For example, reloading a single windows client
more often would be assigned to a 1S1 than a 5S1. Larger jobs like a 100
user migration would be awarded to higher ranked companies like a 4S1.
*Major Network Platform Manufacturers - Microsoft, Cisco, Novell, Sun, IBM
or AV Equipment Expert
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